Public Offer

1. Acceptance of the Offer

In accordance with Article 437 and Article 438 of the Civil Code of the Russian Federation, full and unconditional acceptance of this offer is the Customer's payment of the cost of the service in the manner provided for in Section 4 of this document. From the moment the Provider receives payment, the contract is deemed concluded on the terms of this offer.

2. Terms and Definitions

• Service — the LabReadAI information service, available at labreadai.com.
• Service (provision) — the automated processing of a file (medical document) uploaded by the Customer and the provision of a text-based decoding result generated by artificial intelligence algorithms.
• Result — the text report generated by the Service following the processing of the Customer's file.
• Order — a single request by the Customer for the provision of the Service, placed by uploading a file and paying its cost.
• Payment Service — Tinkoff Bank JSC (Tinkoff Kassa), which accepts payments on behalf of the Provider.

3. Subject of the Contract

The Provider undertakes, at the Customer's request, to render the Service — to perform automated processing of the file uploaded by the Customer and to provide the Result — and the Customer undertakes to pay for the Service in the amount and in the manner established by this offer.

The Service is informational and does not constitute a medical service. The Provider is not a medical organization. The Result is not a diagnosis, medical opinion, or prescription of treatment. The use of the Result to make medical decisions without consulting a physician is prohibited.

4. Cost and Payment Procedure

• The cost of the Service is indicated on the order placement page within the Service and may be changed by the Provider unilaterally. The cost in effect at the time of payment is final for the specific Order.
• Payment is made in Russian rubles (RUB) by non-cash means through the Payment Service using a bank card or another method supported by the Payment Service.
• The Provider does not receive or store the details of the Customer's bank cards. The payment transaction is carried out on the side of the Payment Service in compliance with the PCI DSS standard.
• The moment of payment is deemed to be the moment confirmation of a successful transaction is received from the Payment Service.
• The Provider's taxation is carried out under the simplified taxation system (STS); invoices and VAT are not provided (Clause 2, Article 346.11 of the Tax Code of the Russian Federation).

The cost of the Service in effect as of the publication of this revision of the offer:

• First decoding — free of charge.
• Decoding of lab tests — 230 ₽.
• Decoding of imaging scans — 420 ₽.
• Decoding of animal lab tests — 370 ₽.
• Decoding of animal imaging scans — 400 ₽.
• Decoding of lab tests on cycle / PCT — 350 ₽.
• Symptom check — 130 ₽.

5. Procedure and Form of Service Provision

• The Service is rendered remotely, in electronic form (a digital product). No physical delivery of any goods is made.
• The region of service provision is the Russian Federation. The Service is intended for residents of the Russian Federation; payment is accepted in Russian rubles through Russian acquiring.
• Upon receipt of payment confirmation, the Provider begins the automated processing of the file uploaded by the Customer.
• The time for rendering the Service is up to 5 minutes from the moment of payment under standard load. In the event of maintenance work or increased load, this period may be extended.
• The Service is deemed rendered at the moment the Result is generated and the Customer is granted access to it via a unique link (digital delivery).
• The Result is available to the Customer via a unique link for 1 year from the moment it is ready and is automatically deleted upon expiry of this period. The Customer is obliged to independently save the Result if long-term storage is required.
• The Provider does not issue work completion certificates. The Customer is deemed to have accepted the Service at the moment of receiving the Result.

6. Rights and Obligations of the Parties

The Provider undertakes to:

• Ensure the technical capability to render the Service in the manner established by this offer.
• Ensure the confidentiality of the Customer's data in the manner established by the Privacy Policy.
• Delete the file uploaded by the Customer at the end of the retention period.
• Consider the Customer's inquiries sent to info@labreadai.com within no more than 10 business days.

The Provider is entitled to change the cost, functionality, and terms of provision of the Service unilaterally, with notice given through the publication of an updated revision of the offer. The Provider is entitled to refuse to render the Service in the event of suspected abuse, an attempt to circumvent technical restrictions, or a violation of these terms, with a refund of the funds received.

The Customer undertakes to:

• Independently review the terms of this offer, the Privacy Policy, and the Refund Policy prior to payment.
• Upload only those documents for which the Customer has lawful grounds to process and transfer them to the Provider.
• Not use the Service for unlawful purposes, to circumvent technical restrictions, or to cause harm to the Provider's infrastructure.
• Independently assess the applicability of the Result and necessarily consult a physician before making any medical decisions.

7. Refund of Funds

The terms and procedure for the refund of funds are established by the Refund Policy, which forms an integral part of this offer. By placing an Order, the Customer confirms that the Customer has reviewed and agrees with the Refund Policy.

8. Liability of the Parties

• The parties bear liability for the failure to perform or improper performance of obligations in accordance with the legislation of the Russian Federation and this offer.
• The Provider bears no liability for harm to health or other adverse consequences arising from the use of, or the inability to use, the Result to make medical decisions.
• The Provider bears no liability for failures in the operation of the Payment Service, telecommunications operators, AI providers, or other third parties.
• The aggregate liability of the Provider for any claims related to a specific Order is limited to the amount actually paid by the Customer for that Order.

9. Force Majeure

The parties are released from liability for partial or full failure to perform obligations caused by force majeure circumstances (natural disasters, military actions, acts of state authorities, mass failures of the Internet, significant changes in the operation of processing companies and AI providers), provided that the other party is notified in writing within a reasonable time.

10. Dispute Resolution

Disputes arising from this offer are resolved through negotiations. If no agreement is reached, the dispute is subject to consideration in court in the manner established by the legislation of the Russian Federation. The applicable law is the law of the Russian Federation.

11. Miscellaneous Provisions

• This offer enters into force from the moment of its publication on the website labreadai.com/offer and remains in effect until it is withdrawn or replaced by a new revision.
• The Provider is entitled to change the terms of this offer unilaterally. Changes enter into force from the moment of publication of the new revision but do not apply to Orders paid for prior to publication.
• A court's recognition of any provision of this offer as invalid does not entail the invalidity of the remaining provisions.
• The Provider's inaction in the event of the Customer's violation of the terms does not constitute a waiver of the right to enforce them in the future.

12. Provider's Details

Name

Individual Entrepreneur Ivan Vasilyevich Bormotkin

INN

673203821665

OGRNIP

324670000039018

Address

214018, Россия, Смоленская обл., г. Смоленск, пр-кт Гагарина, д. 72

Bank

АО «ТБанк»

Current account

40802810100006827656

BIC

044525974

Correspondent account

30101810145250000974

Phone

+7 (951) 666-85-72

Email

info@labreadai.com

Website

labreadai.com